©  A T W G M   2 0 1 9

DÉCOR HIRE

TERMS + CONDITIONS.

2020-2021

1. DEPOSIT TO HOLD DATE

MINIMUM DEPOSIT OF 30% OF THE TOTAL HIRE AND DELIVERY PRICE IS DUE UPON BOOKING TO SECURE AVAILABILITY OF STOCK ON YOUR DATE. 

2. ADJUSTMENTS

UPON PAYMENT OF THE DEPOSIT, UNLESS AGREED IN WRITING TO THE CONTRARY, THE CLIENT HAS COMMITTED TO THE HIRE OF ALL ITEMS LISTED WITHIN THE QUOTE. 

ADDITIONS TO THIS INVENTORY ARE POSSIBLE UNTIL 28 DAYS PRIOR TO THE WEDDING DATE, SUBJECT TO AVAILABILITY. SUBTRACTIONS OF ANY ITEMS ARE NOT PERMITTED, EXCEPT AT THE DISCRETION OF AND THEN WE GOT MARRIED.  

QUANTITIES OF ANY ITEMS AFFECTED BY FINAL GUEST COUNT MAY BE ADJUSTED UNTIL NO LATER THAN 14 DAYS PRIOR TO THE WEDDING DATE, WITH ANY REDUCTION OF NUMBERS NOT TO EXCEED 10% OF ORIGINAL BOOKING NUMBERS.  INCREASES OVER 10% OF THE ORIGINAL BOOKING CANNOT BE GUARANTEED AS STOCK MAY NOT BE AVAILABLE.

3. INSTALMENT PAYMENTS

THE BALANCE WILL BE DUE EITHER ON A PRORATED BASIS, BETWEEN THE 28TH DAY OF THE MONTH FOLLOWING YOUR DEPOSIT PAYMENT AND THE 28TH DAY OF THE MONTH PRECEDING YOUR WEDDING DATE, OR FOLLOWING THE SCHEDULE BELOW:

  • 40% INSTALMENT TO BE RECEIVED NO LATER THAN 6 MONTHS BEFORE YOUR WEDDING DATE

  • FINAL BALANCE TO BE RECEIVED NO LATER THAN 4 WEEKS BEFORE YOUR WEDDING DATE.

ANY ADJUSTMENT TO NUMBERS WILL BE REFUNDED OR BILLED ACCORDINGLY WITHIN THE 14 DAYS PRECEDING YOUR WEDDING.

 

 

4. REFUNDS & CANCELLATIONS

ALL PAYMENTS ARE NON-REFUNDABLE.  

 

IF YOU CANCEL YOUR BOOKING, ALL PAYMENTS MADE UP TO THE DATE OF CANCELATIONS WILL BE FORFEIT. ADDITIONALLY, ANY PAYMENT DUE WITHIN 28 DAYS OF THE CANCELLATION DATE WILL BECOME IMMEDIATELY DUE.

 

 

5. SECURITY DEPOSIT

A SECURITY DEPOSIT WILL BE REQUESTED AHEAD OF DELIVERY BY WAY OF A BANK TRANSFER, OR AT THE DELIVERY STAGE IN CASH.

 

THE AMOUNT OF YOUR DEPOSIT WILL BE CALCULATED ACCORDING TO YOUR ORDER, BUT BE ADVISED THAT IT WILL BE A MINIMUM OF 500€.

 

THIS DEPOSIT WILL BE HELD UNTIL YOUR HIRE ITEMS HAVE BEEN RETURNED SAFELY AND IN 

GOOD CONDITION AND/OR ARRANGEMENTS HAVE BEEN MADE FOR REPLACEMENT/REPARATION/

CLEANING OF ANY DAMAGED OR DIRTIED GOODS AS NECESSARY.

UNLESS AGREED OTHERWISE, ALL ITEMS MUST BE RETURNED IN THE SAME CONDITION AS THEY WERE DELIVERED: CLEAN, DRY AND NEATLY PACKED, WITH THE EXCEPTION OF GLASSWARE, CUTLERY AND FOOD/DRINK CONTAINERS WHICH, UPON PRIOR WRITTEN AGREEMENT, MAY BE RETURNED DIRTY, AND WILL BE PRICED ACCORDINGLY

FOR DÉCOR BOOKINGS WITHOUT OUR STYLIST, WE KINDLY ASK THAT YOU RETURN THE HIRED ITEMS TO ONE LOCATION, EASILY ACCESSIBLE BY VEHICLE, AND IN THE EXACT STATE THAT THEY WERE DELIVERED (INCLUDING THEIR FULL PACKAGING).  IF THIS IS NOT ADHERED TO, ADDITIONAL COSTS WILL BE INCURRED AND DEDUCTED FROM YOUR SECURITY DEPOSIT.

WE CHARGE 75€ PER HOUR FOR CLEANING AND/OR PACKING FEES.

 

FULL REPLACEMENT COSTS FOR YOUR HIRE ORDER ARE AVAILABLE UPON REQUEST. 

 

6. HIRE PERIOD

HIRE PERIOD IS FOR THE DURATION OF YOUR “WEDDING WEEKEND” - WHETHER THAT BE 2 DAYS OR 5 DAYS, AND WHETHER AN ACTUAL WEEKEND OR NOT. WE WILL SIMPLY AGREE ON A DATE AND TIME FOR DELIVERY AND COLLECTION AS YOUR ARRIVAL/SET UP SCHEDULE BECOMES CLEARER.

 

WE WILL MAKE EVERY EFFORT TO ACCOMMODATE YOUR PREFERENCE OF TIMINGS, BUT DO BE AWARE THAT WE OFTEN HAVE MULTIPLE EVENTS/DELIVERY SCHEDULES TO CONSIDER IN ANY GIVEN WEEK. WE ALSO MAKE EVERY EFFORT TO ARRIVE AT THE EXACT AGREED TIME BUT DUE TO VARIABLES SUCH AS TRAFFIC AND OTHER CLIENTS' SCHEDULES, THIS MAY NOT ALWAYS BE POSSIBLE. 

IF YOU HAVE BOOKED A STYLIST AS PART OF YOUR PACKAGE, DELIVERY AND COLLECTION WILL BE TIMED TO WORK WITH THE STYLING SCHEDULE.  THIS WILL BE CONFIRMED IN WRITING AS PART OF YOUR STYLING CONTRACT.

7. USAGE 

ALL HIRED ITEMS ARE FOR YOU TO USE AS YOU SEE FIT, WITHIN THE CONFINES OF “COMMON SENSE USAGE”.  AS AN EXAMPLE: CHAIRS ARE FOR SITTING AND TABLES ARE FOR EATING - NEITHER ARE TO BE STOOD UPON!  

 

ALL OF OUR ITEMS ARE FINE FOR OUTDOOR USE, BUT MUST BE STORED INDOORS/MOVED INDOORS IN BAD WEATHER. IT IS THE CLIENT’S RESPONSIBILITY TO ENSURE THEIR VENUE HAS SUFFICIENT INDOOR STORAGE SPACE AND THAT A MEMBER OF STAFF OR THEIR PARTY HAS BEEN ASSIGNED TO MOVE DELICATE ITEMS INDOORS IN CASE OF HEAVY RAIN.

 

CERTAIN ITEMS MAY BE FINE TO LEAVE OUTDOORS OVERNIGHT, BUT AGAIN, COMMON SENSE USAGE APPLIES (WEATHERPROOF LIGHTING IS FINE TO LEAVE OUTDOORS IN THE RAIN, UPHOLSTERED FURNITURE IS NOT!)

 

IF YOU HAVE ANY QUESTIONS/DOUBT, PLEASE ASK. ANY EVIDENCE OF ABUSIVE HANDLING, SUCH AS FOOTPRINTS ON TABLES, OR ITEMS THAT HAVE OBVIOUSLY BEEN LEFT IN THE RAIN FOR DAYS, WILL BE BILLED AS DAMAGES - WHETHER ANY APPARENT DAMAGE IS SURFACE-EVIDENT OR NOT. (SEE BELOW FOR DETAILS.) 

8. SET UP, STYLING, AND BREAK-DOWN

UNLESS OTHERWISE AGREED OR IF YOU HAVE BOOKED A STYLIST AS PART OF YOUR PACKAGE, THE ABOVE PRICING IS FOR HIRE ONLY AND DOES NOT INCLUDE ANY SET UP, INSTALLATION, STYLING OR BREAK-DOWN SERVICES. SAID SERVICES CAN OF COURSE BE ARRANGED AT FURTHER COST - PLEASE ENQUIRE FOR DETAILS. 

9. SUPPLEMENTARY ITEMS 

IN CERTAIN CASES, SUPPLEMENTARY ITEMS MAY BE DELIVERED ALONG WITH YOUR HIRE ORDER (EITHER NECESSARY UTILITARIAN ITEMS, SUCH AS STORAGE CRATES ETC., OR SUPPLEMENTARY DÉCOR ITEMS INCLUDED AS A COURTESY).

 

THERE IS NO CHARGE FOR SUCH ITEMS, BUT BY ACCEPTING THEIR DELIVERY YOU ARE AGREEING TO THE SAME LEVEL OF CARE AND RESPONSIBILITY AS FOR YOUR CHOSEN HIRE ITEMS, AND ARE THEREFORE LIABLE FOR ANY LOSS OR DAMAGE INCURRED DURING THE HIRE PERIOD.

 

YOU DO, OF COURSE, HAVE THE OPTION TO REFUSE DELIVERY OF ANY SUCH ITEMS, WITH THE EXCEPTION OF TRANSPORT CRATES OR ANY ITEMS NECESSARY TO THE SAFE AND PROPER FUNCTION OF YOUR HIRE ITEMS. TRANSPORT CRATES ARE TO BE STORED AWAY AND NOT TO BE USED DURING YOUR EVENT. ANY EVIDENCE THAT THEY HAVE BEEN USED (TO CARRY STICKY BAR STOCK, FOR EXAMPLE!) WILL BE BILLED AS DAMAGES. 

10. DAMAGES

THE CLIENT SHOULD BE AVAILABLE AT THE TIME OF DELIVERY (TO BE PRE-AGREED) TO CHECK ALL ITEMS BEFORE THEY ARE SET-UP.  ANY DAMAGED OR UNCLEAN ITEMS WILL BE RECTIFIED.  IF SATISFACTORY RECTIFICATION IS NOT POSSIBLE, THESE WILL BE REFUNDED WITHIN 28 DAYS OF THE DELIVERY DATE.

A QUICK PRELIMINARY INVENTORY/DAMAGE INSPECTION WILL TAKE PLACE UPON COLLECTION OF YOUR HIRE ITEMS, AT WHICH TIME YOU WILL BE GIVEN THE OPTION TO SETTLE ANY DAMAGES/COSTS FOUND. HOWEVER, ATWGM RESERVES THE RIGHT TO BILL FOR ANY DAMAGES DISCOVERED UPON FURTHER, MORE THOROUGH INSPECTION WHEN THE ITEMS ARE UNPACKED/RE- SHELVED. ANY SUCH DAMAGES (OR LOSS) WILL BE REPORTED TO THE CLIENT AND BILLED WITHIN 14 DAYS FOLLOWING COLLECTION.  PAYMENT MUST BE RECEIVED WITHIN 21 DAYS OF THE DAMAGES INVOICE DATE.

11. VENUES & SUPPLIERS

ULTIMATE RESPONSIBILITY FOR ALL HIRED ITEMS LIES WITH THE CLIENT.  ANY SUPPLIERS CONTRACTED BY THE CLIENT, INCLUDING VENUE REPRESENTATIVES, ARE AN EXTENSION OF THE CLIENT.  THEREFORE, ANY LOSS OR DAMAGE INCURRED AT THE HANDS OF A SUPPLIER WILL BE BILLED TO THE CLIENT.

 

THE CLIENT MAY, OF COURSE, WISH TO ASK SAID SUPPLIER TO REIMBURSE ANY SUCH COSTS, BUT ATWGM IS NOT ABLE TO INTERVENE IN SUCH MATTERS AND MUST BE PAID PROMPTLY FOR ANY BILLED DAMAGES IRRESPECTIVE OF ANY ARRANGEMENTS THE CLIENT MAY MAKE WITH SUPPLIERS FOR REIMBURSEMENT.